FAQ's

A: Over the counter drain cleaners can work in certain situations, but are potentially more harmful to you, the environment, and your sewer line than they are to the clog. If you should decide to try an over the counter drain cleaner, make sure you use hand and eye protection and never try to plunge a sink or toilet after pouring chemicals as they can splash causing serious injury.

A: There are several things you should do to help prevent backups: Do not flush paper towels, feminine products, ‘flushable’ wipes or plastics down the toilet. Limit the use of the garbage disposal and always run water for several minutes after use. Use screens on sink and tub drains to prevent hair and other items from falling into the drain. Do not pour grease or oil down the drain. If your home was built prior to the mid-1970s you should have a qualified contractor cable your sewer line annually to clean out tree roots and keep your sewer line open and clear.

A: The answer is no. If your sewer is currently backed up you should have it cleaned to remove the blockage. If your sewer backs up regularly, you may want to consider a camera inspection to determine if the problem is more severe than a standard blockage.

A: A sewer inspection will show the condition of the main sewer line with a lighted video camera. The camera will allow us to see if any major issues exist like cracks, offsets in joints, pipe deflection, and sags in the line. What we commonly find are tree roots that have grown into the line through unsealed connections which need to be cleaned out annually to help prevent backups.

A: Cabling is the industry term for cleaning the sewer line. The use of a long mechanically driven “cable” is used to clean the sewer line so it eventually became known as cabling.

A: Roots, broken pipe, obstructions, ‘flushable’ wipes and grease buildup are the most common problems.